Information on this site is advertising in nature Expert Fuel Analysis for the United Kingdom

How to Reach Us

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Office Address

47 Harrington Street
Manchester, M1 4BQ
United Kingdom

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Working Hours

Monday to Friday: 9:00 - 17:30
Saturday: 10:00 - 14:00
Sunday: Closed

Response Times

We aim to respond to all enquiries within one working day. For urgent matters, please indicate this in your message and we will prioritise accordingly.

Initial consultations are typically scheduled within 5-7 working days of first contact, depending on availability and project complexity.

Frequently Asked Questions

Common queries we receive from prospective clients

How long does an analysis take?

Standard residential reports are typically completed within 10-14 working days from receipt of required information. Premium assessments requiring site visits may take 3-4 weeks. Commercial projects timelines vary based on scope and are confirmed during initial consultation.

Do you cover all areas of the UK?

Desktop analyses are available for any UK location. Site visits for premium assessments are currently offered within England and Wales. Scottish and Northern Irish sites may incur additional travel costs, quoted on request.

Can you recommend installers?

We maintain independence from equipment suppliers and installation firms to ensure unbiased recommendations. While we cannot recommend specific installers, our reports include guidance on what to look for when selecting contractors and questions to ask during quotation processes.

What information do you need from me?

For residential analyses, we typically request recent energy bills, property details (age, size, construction type), current heating system information, and usage patterns. Specific requirements are outlined following initial contact based on the service selected.

Communication Notice: Information exchanged via email or through this website should not be considered confidential unless specifically agreed in writing. We respond to enquiries in the order received and cannot guarantee specific response times during peak periods. For service requests, please use the dedicated form on our services page to ensure proper handling. All business communications are subject to our standard terms and privacy policy.